How you feel about your loved ones at Upscale House is very important to us. We take your comments and feelings on board and we pride ourselves on being good listeners. 

" I came here for respite on the 12th of May 2015 and because the staff were so Wonderfull and I was so well cared for, I decided to stay. I am kept informed with everything that goes on by the management within the home and get on very well with all the staff. Once again, everyone is so wonderful." - ANNE TALLINTYRE

" Inside of the house is so friendly and our rooms are so comfortable. I am well taken care of by the staff and also the management. Everyone has been very helpful and wonderful. " - ROSE

" I am very happy here! I have been a resident here for 8 years. All staff are on the ball and the food is very good. The atmosphere is lovely and relaxed. " - EDNA

" My Mother has only been here a few days but we are extremely pleased with the home. Staff are very attentive, friendly and can't do enough for my Mother. Nothing is too much trouble. There is a very homely feel about the place, I feel very confident that Mother is getting looked after properly.   - MARGARET HUGHES